Sky Exchange Privacy Policy
This Privacy Policy explains how SkyExchangeID.org (“we,” “our,” or “the platform”) collects, uses, stores, and protects your personal data when you visit our website, contact us via WhatsApp, or receive a sky exchange ID through our service. Please read this policy carefully before using our service.
Last Updated: April 2026
This privacy policy was last reviewed and updated in April 2026. We review this policy at least once per year and update it whenever our data practices change. The current version applies from the Effective Date stated above.
1. Who We Are
SkyExchangeID.org is an independent sky exchange ID provider based in India. We are not the official Sky Exchange (Skyexch) platform. We operate as a verified agent service that facilitates sky exchange ID creation for Indian users.
- Platform Name: SkyExchangeID.org
- Website: https://skyexchangeid.org/
- Operating Since: 2013
- Service: Sky Exchange ID issuance and 24/7 WhatsApp support for Indian users
- Contact for Privacy Queries: Available on our Contact Us page via WhatsApp
2. What Data We Collect
We only collect personal data that is necessary to create and support your sky exchange ID. We do not collect data we do not need. We do not ask for sensitive documents (Aadhaar, PAN, bank details) at the basic ID registration stage.
2.1 Data You Provide Directly:
- Your full name — required to create your sky exchange ID.
- Your active Indian mobile number — required for WhatsApp communication and ID delivery.
- Any additional details you voluntarily share in WhatsApp messages (e.g. queries about deposits, login issues).
2.2 Data Collected Automatically When You Visit Our Website:
- IP address — used to detect fraudulent access attempts and improve security.
- Browser type and device type — used to optimise the website experience.
- Pages visited and time spent on each page — used to understand which content is most helpful to users.
- Referring website — helps us understand how users find skyexchangeid.org.
2.3 Data We Do NOT Collect:
- Bank account numbers, UPI IDs, or payment card details.
- Government-issued ID numbers (Aadhaar, PAN, Voter ID) at the basic registration stage.
- Your betting history, wagering amounts, or financial outcomes on the sky exchange platform.
- Biometric data of any kind.
3. How We Use Your Data
Every piece of personal data we collect has a specific, stated purpose. We do not use your data for any purpose not listed below.
| Data Used | Purpose |
|---|---|
| Your name and mobile number | To create and deliver your sky exchange ID via WhatsApp. |
| Your mobile number | To provide ongoing WhatsApp support: login issues, deposit queries, account questions. |
| WhatsApp message content | To resolve your specific query. Messages are not analysed for marketing purposes. |
| IP address and browser data | To detect security threats, prevent fraud, and maintain platform integrity. |
| Website usage data | To improve the structure, content, and performance of skyexchangeid.org. |
| Your mobile number (optional) | To send important platform updates — only if you have opted in. Never for promotional betting messages. |
4. How We Store and Protect Your Data
We take the security of your personal information seriously. The following measures are in place to protect data collected through skyexchangeid.org.
- All communication through our website uses 256-bit SSL encryption.
- WhatsApp communications are protected by WhatsApp's end-to-end encryption.
- Personal data (name and mobile number) used to create sky exchange IDs is stored in secured, access-controlled systems.
- Only authorized team members directly involved in ID creation and support have access to your personal data.
- We do not store payment information. We do not process payments — all deposits and withdrawals happen directly through the sky exchange platform.
Data Retention:
- Sky exchange ID records: Retained for as long as your account is active and for a maximum of 12 months after account closure.
- WhatsApp support messages: Retained for 6 months to support follow-up queries, then deleted.
- Website analytics data: Retained in anonymised, aggregated form for up to 24 months.
- Requested deletions: Processed within 30 days of receiving a deletion request (see Section 7).
5. Who We Share Your Data With
We do not sell your personal data. We do not share your data with advertisers or data brokers. The only circumstances under which we share personal information are:
With the Sky Exchange (Skyexch) platform
Your name and mobile number are shared with the official sky exchange platform solely for the purpose of creating your verified sky exchange ID. This is the core service we provide.
With our verified agents
Our 20+ WhatsApp support agents may access your name and mobile number to assist with ID creation or support queries. All agents are bound by confidentiality agreements.
With law enforcement
If we are legally required by a valid Indian court order or law enforcement directive to disclose information, we will comply. We will notify you of any such request unless prohibited from doing so by law.
In a business transfer
If SkyExchangeID.org is acquired, merged, or transferred, user data may be part of the transferred assets. Users will be notified in advance.
We Do Not Sell Your Data:
SkyExchangeID.org has never sold, rented, or traded user personal data to any third party for commercial or marketing purposes. This is a firm commitment, not a conditional statement.
6. Cookies and Website Tracking
Skyexchangeid.org uses a limited number of cookies to improve website performance and understand how users find and navigate our content.
Types of Cookies We Use:
- Essential cookies — Required for the website to function. These cannot be disabled.
- Analytics cookies — Used to measure page views, time on site, and traffic sources. Data is aggregated and anonymised. We use standard analytics tools.
- No advertising or retargeting cookies — We do not use cookies to track you across other websites or to serve targeted advertisements.
Managing Cookies:
You can control and delete cookies through your browser settings. Disabling essential cookies may affect the functionality of skyexchangeid.org. Disabling analytics cookies will not affect your ability to use the site.
7. Your Data Rights
As a user of SkyExchangeID.org, you have the following rights over your personal data. To exercise any of these rights, contact us via the Contact page on skyexchangeid.org.
| Your Right | What It Means in Practice |
|---|---|
| Right to Access | Request a copy of all personal data we hold about you. We will respond within 30 days. |
| Right to Correction | Request correction of any inaccurate personal data. We will update and confirm within 14 days. |
| Right to Deletion | Request deletion of your personal data. We will process within 30 days unless we are legally required to retain it. |
| Right to Withdraw Consent | If you have opted in to communications, you can opt out at any time. Message 'STOP' on WhatsApp. |
| Right to Restrict Processing | Request that we limit how we use your data in specific circumstances. We will respond within 30 days. |
| Right to Data Portability | Request your personal data in a structured, commonly used format for transfer to another service. |
8. Children's Privacy
SkyExchangeID.org is strictly a service for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. Our sky exchange ID service will not be provided to minors under any circumstances.
- If we discover that personal data from a minor has been collected, we delete it immediately and close any associated sky exchange ID.
- If you believe a minor has submitted data through our service, contact us immediately via WhatsApp. We will act within 24 hours.
9. Third-Party Links
SkyExchangeID.org may contain links to the official sky exchange platform, help resources, or other external websites. We are not responsible for the privacy practices of these external sites. We recommend reading the privacy policies of any site you visit after leaving skyexchangeid.org.
10. Changes to This Privacy Policy
We may update this privacy policy when our data practices change, when relevant laws change, or when we improve our service. Changes will be published on this page with an updated ‘Last Updated’ date at the top.
- Minor changes: We update this page and change the date. No direct notification is sent.
- Material changes: We notify active users via WhatsApp at least 7 days before the change takes effect.
- Continued use of skyexchangeid.org after an update means you accept the revised policy.
11. Governing Law
This privacy policy is governed by the laws of India. Any disputes arising from this policy will be subject to Indian jurisdiction. Users access sky exchange through skyexchangeid.org as adults who accept responsibility for complying with their local state laws on online betting.
18+ Only — Legal Notice:
SkyExchangeID.org is strictly for users aged 18 and above. Sky exchange involves real financial risk. Please check your local state laws before creating a sky exchange ID. This privacy policy does not constitute legal advice. For responsible gaming support, visit BeGambleAware.org.
